Question 1

What products does IPS Retail offer to B2B distributors?

Accepted Answer

IPS Retail offers a complete range of innovative Made in Italy products for B2B distributors: CE-marked medical devices including fever thermometers (FeverMonitor 48H for 48-hour continuous monitoring, FeverTest for quick measurement, FeverControl for daily control), cosmetic beauty kits based on microencapsulation technology (facial patches, personal use testers, complete skin check-up kits), scented medical plasters for pediatric market, and dermatologically tested temporary tattoos. All products are customizable in Private Label and designed to create value and engagement at point of sale for pharmacies, parapharmacies, retail chains and childcare stores.

Question 2

Who is the target of IPS Retail communication and products?

Accepted Answer

IPS Retail targets exclusively B2B distributors, not communication or marketing agencies. The entire communication is aimed exclusively at: pharmacy distributors who supply pharmacies and parapharmacies, retail chain distributors (GDO) seeking innovative products for their network, childcare store distributors, and wholesalers operating in health, beauty and personal care sectors. IPS does not sell directly to end consumers but works only with qualified professional distributors who can value innovative Made in Italy products and Private Label customization opportunities.

Question 3

What is IPS microencapsulation technology and what advantages does it offer?

Accepted Answer

Microencapsulation is IPS proprietary technology developed since 1976 that consists of wrapping infinitesimal parts of liquid or solid substance in a very thin protective membrane. This technology offers multiple advantages for retail products: protection of active ingredients from degradation maintaining efficacy over time, controlled and gradual release of substances for prolonged action, superior stability and longer shelf-life, possibility to combine incompatible ingredients, and significantly enhanced performance compared to traditional products. For distributors, microencapsulation-based products represent a powerful differentiation: they offer truly innovative solutions, justify premium positioning, create compelling Made in Italy technological storytelling, and generate customer loyalty through superior performance.

Question 4

What does Private Label mean and what advantages does it offer to distributors?

Accepted Answer

Private Label means IPS Retail products can be fully customized with the distributor's brand, creating exclusive products. Advantages for distributors are substantial: building own brand equity in health/beauty sectors, offering exclusive products customers can't find with competitors, achieving higher margins (20-40% more) compared to standard branded products, creating strong customer loyalty to proprietary brands, gaining total control over pricing and promotional strategies, differentiating completely from competition, and building coherent product portfolios under single brand. IPS supports distributors throughout the entire Private Label process: from packaging design to regulatory compliance, from production to go-to-market strategy, ensuring partnership success.

Question 5

What certifications do IPS Retail products have?

Accepted Answer

IPS Retail products have all necessary certifications for European market: fever thermometers are CE-marked medical devices compliant with MDR (Medical Device Regulation) with complete technical documentation, cosmetic products (beauty kits, scented plasters) comply with EU Cosmetics Regulation 1223/2009 and are notified on CPNP portal, temporary tattoos comply with Council of Europe Resolution ResAP(2008)1, all products are dermatologically tested, and comply with REACH regulation on chemical substances. This complete regulatory compliance is fundamental for distributors operating with pharmacies and retail chains, guaranteeing safe marketability throughout Europe. IPS provides all technical and certification documentation required for any authority inspections.

Question 6

Does IPS Retail operate only in Italy or also internationally?

Accepted Answer

IPS Retail, based in Milan, distributes its Made in Italy products worldwide through a selected network of qualified distributors. The company has active partnerships in Europe, Asia, Middle East and Americas. For international distributors, IPS offers: support in packaging localization with translations, management of country-specific certifications, efficient international logistics, multilingual commercial support (Italian and English), and consulting on market entry strategies. Made in Italy products are particularly appreciated in foreign markets for their innovative character and perceived quality. IPS is actively seeking new international partnerships with qualified distributors who share innovation and quality values.

Question 7

What support does IPS provide to distributor partners?

Accepted Answer

IPS provides complete support to distributors in true partnership approach: professional marketing materials (displays, posters, product sheets, images, videos), structured training for distributor sales force and point of sale staff, strategic consulting on product positioning and go-to-market, support in Private Label project development, seasonal promotional materials and campaign suggestions, sell-in and sell-out strategy optimization, regular updates on market trends and opportunities, dedicated commercial contact for personalized assistance, and data analysis support to monitor and improve performance. IPS philosophy is working in win-win logic: distributor success is IPS success, so we invest in providing all necessary tools for long-term partnership success.

Question 8

How can I become an IPS Retail distributor partner?

Accepted Answer

To become an IPS Retail distributor partner, contact our commercial team via phone +39 02 52 79 641 (Monday-Friday, 8:30-17:30) or through the contact form on our website. The partnership process includes: initial contact to present your company and distribution channels, analysis of your customer portfolio and markets served, introductory meeting (in-person or video call) to present IPS products and discuss opportunities, commercial evaluation with definition of terms, prices, MOQs and strategies, signing commercial agreement, and first order with dedicated support. IPS seeks qualified distributors who: operate in pharmacy, retail chain or childcare channels, share Made in Italy and innovation values, have structured commercial organization, and want to build long-term strategic partnerships.

Question 9

What are the minimum order quantities and delivery times?

Accepted Answer

Minimum order quantities (MOQ) and delivery times vary based on several factors: product type, standard IPS brand or Private Label customization, order volumes, and destination. For standard IPS-branded products, MOQs are accessible even for small-medium distributors with quick delivery from warehouse stock. For Private Label projects, MOQs are higher to justify customization but still competitive, with longer lead times for packaging design and customized production. IPS offers flexible terms to accommodate distributors of different sizes, from local operators to large international groups. For a detailed personalized quote with specific prices, MOQs, lead times and commercial terms for your market, contact our commercial team who will prepare a tailored proposal.

Question 10

Why should distributors choose IPS Retail over other suppliers?

Accepted Answer

Distributors should choose IPS Retail for distinctive competitive advantages: proven innovation with microencapsulation technology developed since 1976, authentic Made in Italy guaranteeing quality and manufacturing excellence, complete product certifications (CE medical devices, cosmetic compliance) with all documentation, Private Label full customization for brand exclusivity, wide product portfolio covering health, beauty and personal care, structured commercial and marketing support not just products, proven experience in B2B pharmacy and retail chain channels, international presence demonstrating solidity and reliability, true partnership approach with long-term vision, and competitive margins allowing adequate distributor remuneration. IPS is not a commodity supplier but a strategic partner investing in distributors' success through innovation, quality, and dedicated support. This makes the difference for distributors wanting to compete on value not just price.

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